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Central Maine Power Donates to United Way’s 211 Helpline

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211 Maine is a free resource providing an easy confidential way to connect people to information about thousands of health and human services around Maine. Now, the United Way resource has recieved a boost from Central Maine Power.

CMP has announced a $10,000 donation to the 211 Maine program. Finding help for complex needs like utility assistance, shelter, substance use, or food access can be hard for many Mainers. Fortunately, 211 Maine, Maine’s one-stop resource to help find support, is available.

211 Maine became a statewide service in 2006. Since then, the program has fielded over one million calls from individuals looking for help for themselves or someone they know. The most common needs from callers to 211 Maine this year have been electric service payment assistance, food pantries, and heating fuel payment assistance.

In addition to helping Mainers connect to the spectrum of health and human services, 211 Maine is involved in several other initiatives, including serving as the centralized access point for the State’s Help Me Grow system that helps families with children birth to eight get connected to needed behavioral health or educational services. Other initiatives include serving as Maine’s Opiate Helpline and Problem Gambling Helpline, answering questions about browntail moth caterpillars and COVID-19, and more.

Specialists are available 24 hours a day, seven days a week by texting a Maine zip code to 898-211 or by dialing 211. 211 Maine is a collaborative effort of the United Ways of Maine, the State of Maine, and The Opportunity Alliance as the Contact Center Partner.

211 Maine is available 24 hours a day, seven days a week by phone, text and online. People can access information and resources in their area by dialing 211 and talking with a trained and friendly specialist, by texting their zip code to 898-211, or by searching the online directory at www.211maine.org.

211 Maine is a collaborative effort of the United Ways of Maine, the State of Maine, and The Opportunity Alliance as the Contact Center Partner.

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